Remote Eye
Integrated POS Security
Remote Eyes Integration Overview ----------------------------------------------------------------------------------------------------
POS Integration to Get More from Your Surveillance System
Executive Summary
Security systems help to control shrinkage and protect inventory. However, traditional DVR security systems serve more as crime reduction through intimidation rather than full investigative tools into what really is happening. Limited resolution of cameras images, limited positioning and most importantly lack of synchronization with onsite data systems like POS prevent managers from quick discovery of incidents and immediate reaction to it.
POS Integration
The new generation of DVR security systems with POS integration addresses the new criminal issues which are more prevalent in today’s economy.
POS integration provides detailed video evidence. Security video of the area around the POS system is matched with transaction data such as; receipt information, transaction ID, UPC numbers, register numbers, employee ID, sale amounts. Items scanned by the cashier are displayed line by line along with the video of the transaction. The data (text) received by the DVR from the POS terminals can be viewed real time while being recorded for recall.
Your store may not employ full time Loss Prevention personnel to view real time video. Open Eye accommodates this by storing video and text in an easy to navigate search index. Any information printed on a receipt can be queried for a search.
How to implement into Loss prevention program Set aside 1-2 hours per week to review the ACE exception log reporting. Compare to actual recorded transaction. This has proven to be a very effective management of time to yield best results.
· Review abnormal activities with department heads. Items quickly depleted from stock.
· Suspicious clerk activity
· Customer complaints
· Stolen credit card
· Fraudulent checks
· Over and short problems.
· Spot check packaged meats or deli sales
· Abuse of free product samples
· Quality assurance
· Sweethearting
· Set alarms to alert management of particular transaction types
Remote Viewing Radius software included allows viewing and search capabilities from any location with an internet connection. See for yourself how busy the store is or how things are running.
POS Search Eliminated is the fast forwarding through hours of uneventful and unimportant video. A manager can zero in on a questionable transaction. For instance review employee discounts and actually confirm the discount was given to an employee. Review a refund transaction to confirm a customer was present. The refund with no customer present was an actual reported problem in a popular warehouse style retailer that went undetected to the amount of over $30,000.00
Expectations
POS integration provides an extra element in the fight against shrink. Armed with the ability to review any or all transactions, gives you a powerful tool to investigate suspect transactions. Your ability to improve the check out experience for customers is greatly improved as well as deterring fraudulent activities.
Remote Eyes Integration Overview ----------------------------------------------------------------------------------------------------
POS Integration to Get More from Your Surveillance System
Executive Summary
Security systems help to control shrinkage and protect inventory. However, traditional DVR security systems serve more as crime reduction through intimidation rather than full investigative tools into what really is happening. Limited resolution of cameras images, limited positioning and most importantly lack of synchronization with onsite data systems like POS prevent managers from quick discovery of incidents and immediate reaction to it.
POS Integration
The new generation of DVR security systems with POS integration addresses the new criminal issues which are more prevalent in today’s economy.
POS integration provides detailed video evidence. Security video of the area around the POS system is matched with transaction data such as; receipt information, transaction ID, UPC numbers, register numbers, employee ID, sale amounts. Items scanned by the cashier are displayed line by line along with the video of the transaction. The data (text) received by the DVR from the POS terminals can be viewed real time while being recorded for recall.
Your store may not employ full time Loss Prevention personnel to view real time video. Open Eye accommodates this by storing video and text in an easy to navigate search index. Any information printed on a receipt can be queried for a search.
How to implement into Loss prevention program Set aside 1-2 hours per week to review the ACE exception log reporting. Compare to actual recorded transaction. This has proven to be a very effective management of time to yield best results.
· Review abnormal activities with department heads. Items quickly depleted from stock.
· Suspicious clerk activity
· Customer complaints
· Stolen credit card
· Fraudulent checks
· Over and short problems.
· Spot check packaged meats or deli sales
· Abuse of free product samples
· Quality assurance
· Sweethearting
· Set alarms to alert management of particular transaction types
Remote Viewing Radius software included allows viewing and search capabilities from any location with an internet connection. See for yourself how busy the store is or how things are running.
POS Search Eliminated is the fast forwarding through hours of uneventful and unimportant video. A manager can zero in on a questionable transaction. For instance review employee discounts and actually confirm the discount was given to an employee. Review a refund transaction to confirm a customer was present. The refund with no customer present was an actual reported problem in a popular warehouse style retailer that went undetected to the amount of over $30,000.00
Expectations
POS integration provides an extra element in the fight against shrink. Armed with the ability to review any or all transactions, gives you a powerful tool to investigate suspect transactions. Your ability to improve the check out experience for customers is greatly improved as well as deterring fraudulent activities.
